Training & Support

We're here for you

If you are an existing customer and you have a specific question about Embase, please contact your regional office, see contact details below.

Please note Embase training and support materials are now located at Elsevier Training Desk. All users of Embase may link directly to training and support materials via Help on the product site and our online forum, a great place to follow biomedical search-related discussions is open to everyone.

USA, Canada and Latin America:
Elsevier
E-Helpdesk
360 Park Avenue South
New York, NY 10010-1710 USA
Tel: +1 888 615 4500 (+ 212 462 1978, if calling from outside the USA and Canada)
Tel: +1 888 437 4636
Fax: +1 212 462 1974 [helpdesk enquiries]
E-mail: usEMBASEinfo@elsevier.com

Europe, Middle East and Africa:
Elsevier
E-Helpdesk
P.O. Box 211
1000 AE Amsterdam, THE NETHERLANDS
Tel: +31 20 485 3767
Fax: +31 20 485 3739
E-mail: nlEMBASEinfo@elsevier.com

Japan:
Elsevier
E-Helpdesk
1-9-15 Higashi-Azabu,
Minato-ku
Tokyo 106-0044 JAPAN
Tel: +81 3 5561 5034
Fax: +81 3 5561 5047
E-mail: jpEMBASEinfo@elsevier.com

Asia and Australasia:
Elsevier
E-Helpdesk
3 Killiney Road #08-01
Winsland House 1
SINGAPORE 239519
Tel: +65 6 349 0222
Fax: +65 6 733 1050
E-mail: sgEMBASEinfo@elsevier.com

If you would like to request training for you or your company, please let us know by filling in the form below.